Contact Bylaw Services

Reception: (867) 668-8317 or bylaw.services@whitehorse.ca
8:30 a.m. - 4:30 p.m. weekdays (excluding Statutory Holidays)

By appointment only - please call Reception 668-8317 during business hours or the Complaint Line 667-2111 after hours

For after hours, please call the Trouble Line: (867) 667-2111

To assist with your complaint, please provide as much information as possible. Providing the following information will help an officer in addressing the matter:

• Date & time;
• Location/addresses where violation is taking place;
• Description of offence; 
• Detailed description of the offender, vehicle or animal; and 
• Your name and phone number (so we may get in contact with you to provide an update or gather more information to help us investigate the matter)

Please note Bylaw Constables are on duty from 8:00 a.m. to 9:00 p.m. on weekdays and 10:30 a.m. to 7:00 p.m. on weekends and Statutory Holidays.

Payment for traffic violations issued under the Traffic Bylaw may be made over the phone using Visa or Mastercard.  Please call City Hall at 667-6401 and a Customer Service Representative will assist you.

New! Online Parking Ticket Dispute Form

Animal licenses may be obtained at City Hall or the Animal Shelter. 

Bylaw Services is located at the Public Safety Building, 305 Range Road, Whitehorse, Yukon, Y1A 3E5.